Last Updated: 11/12/2026

1. Our No Refunds Policy

Receipt Tracker operates under a strict no refunds policy. Once you purchase a subscription plan (Standard or Pro), the sale is final and no refunds will be issued under any circumstances.

2. Why We Don't Offer Refunds

This policy exists because we provide extensive free access for all users to thoroughly evaluate Receipt Tracker before making any purchase decision:

• 7-Day Free Trial: Full access to all Pro features with no credit card required
• Test All Features: Try AI-powered OCR extraction, tagging, categorization, CSV exports, team uploads, and all premium functionality
• Unlimited Testing Time: Use the trial period to conduct real-world tests with your actual receipts and workflows
• No Time Pressure: The trial gives you ample time to determine if Receipt Tracker meets your business needs
• Compatibility Testing: Verify integration with your accounting systems and existing processes
• Team Testing: Test the team member upload feature with your actual employees or contractors

Since you have every opportunity to fully experience and validate the app's value for your specific needs before making any financial commitment, all purchases are considered final.

3. Free Trial Period

Our Pro plan includes a 7-day free trial with full feature access:

• No credit card required to start the trial
• Access to all Pro features including AI OCR, tagging, exports, and team uploads
• Cancel anytime during the trial without being charged
• Only charged if you choose to continue after the trial ends

4. What Happens When You Subscribe

Monthly Subscriptions ($4.95/month Standard or $14.95/month Pro):

• Billed monthly in advance
• Access continues for the full billing period even if you cancel
• No refunds for partial month usage
• No charges for future months after cancellation

Annual Subscriptions ($39.95/year Standard or $89.95/year Pro):

• Billed yearly in advance
• No refunds for any portion of the annual period
• Access continues until end of annual period after cancellation
• Auto-renewal can be disabled to prevent next year's charge

5. Cancellation Policy

While we do not offer refunds, you can cancel your subscription at any time:

• Cancellation is immediate and prevents future billing
• You retain access until the end of your current paid period
• No refund will be issued for the remaining days/months in your billing cycle
• Your receipt data remains accessible until the end of your paid period
• After cancellation, you can export your data before access expires

6. Exceptions

The only circumstances where refunds may be considered are:

• Duplicate Charges: If you were accidentally charged twice for the same subscription
• Billing Errors: If there was a clear error on our part in processing your payment
• Extended Service Outage: If Receipt Tracker is unavailable for more than 72 consecutive hours due to our technical failures
• Service Discontinuation: If we discontinue Receipt Tracker with less than 30 days notice

In these exceptional cases, please contact us immediately with documentation of the issue.

7. Chargebacks and Disputes

Filing a chargeback or payment dispute instead of contacting us directly may result in:

• Immediate suspension of your account
• Loss of access to your receipt data
• Permanent ban from using Receipt Tracker services

If you have concerns about a charge, please contact us first at admin@EmpireBusinessSolutions.ca so we can address your issue directly.

8. Referral Program Earnings

Commission payments earned through our referral program are also non-refundable once processed and paid out.

9. Contact Us

If you have questions about this refund policy or need assistance with your subscription:

By subscribing to Receipt Tracker, you acknowledge that you have read, understood, and agree to this No Refunds Policy.